I want you to be happy with your purchase of my handmade decorative tile and art work. Each art work has an accurate description in the title and details section. If you wish to return an item I will gladly refund the purchase upon receipt of the returned items in resealable condition. Shipping costs are not refundable. If you receive damage tiles or artwork please contact me immediately by email Mark@threebrookspottery.com and I will make arrangements to replace them. I want you to be satisfied with your decision to purchase my art work.